Our customers are truly at the core of everything we do. Our focus on providing the highest quality customer service is what sets us miles apart from the competition. Due to our extensive experience, we understand what you need, and as a result our completed projects regularly exceed customer expectations.
We don’t skirt around customer satisfaction. We ask our customers what they’re happy with and what we can improve upon. We are humble, open minded and always seeking to provide the highest quality product and outcomes for our customers. We hold ourselves to a higher standard and do whatever it takes to get there.
Interested in what our customers say about us? We’ve collected feedback from them over the years – and these are a few of the things they’ve shared with us.
What is most important to our customers?
When it comes to working with a surveying company, our customers value quick turnaround time, reliability and accuracy. Good communication is key and overall high quality of work is expected.
100% of customers surveyed gave us an 8 out of 10 or higher on satisfaction with services – 72% scored us at a 10 out of 10.
All respondents rated our quality of service as high quality or very high quality, and nearly all respondents compared our service quality to competitors as quite a bit or a great deal better than competing providers.
How do our customers describe Ambit Consulting?
When asked to describe Ambit, our customers consistently responded with: reliable, high quality, responsive, customer focused, and good turnaround times. Many also described our services as good value for the money.
Responsiveness is key to a successful surveying project
We understand the importance of responsiveness and good communication, and make the extra effort to go above and beyond to get back to our customers as quickly as possible.
When asked how responsive we are to questions about our services, all respondents answered with ‘very responsive’ or ‘extremely responsive’.
“Everyone has always been a pleasure to work with. Very open communication and always very helpful when I have questions. Thank you for all your hard work, Ambit!”
– Ambit Client
Would our customers purchase our services again?
That would be a resounding yes! Boo-ya! All respondents stated they were very likely or extremely likely to work with us again. Our customers recognize our commitment to quality and service, most customers working with us for 3+ years.
“Keep it up. You guys are the top firm in your field and hands down our number one vendor.”
– Ambit Client
We’re proud of the service we provide, the work we do, and the level of satisfaction our customers report back to us. Follow us on our Ambit LinkedIn Page for team, company and industry updates.
Request a Quote
Interested in a quote? We are more than happy to provide you additional information on costs and timelines for your upcoming projects. Request a quote here.